Karolina Vetter
About Karolina Vetter
Karolina Vetter is a Senior Customer Success Manager at Uberall, where she has worked since 2019. She holds a Bachelor of Arts in International Tourism & Event Management from EBC Hochschule Berlin and has extensive international experience, having lived in several countries and developed multilingual skills.
Work at Uberall
Karolina Vetter has been with Uberall since 2019, where she currently holds the position of Senior Customer Success Manager. In this role, she focuses on enhancing customer satisfaction and ensuring the successful implementation of services. Prior to her current role, she served as a Customer Success Manager at Uberall from 2017 to 2019. Her experience at Uberall spans a total of five years, during which she has contributed to the company's growth in the customer success domain.
Education and Expertise
Karolina Vetter studied at EBC Hochschule Berlin, where she earned a Bachelor of Arts (B.A.) in International Tourism & Event Management from 2008 to 2012. This educational background has equipped her with knowledge and skills relevant to customer success management, particularly in international contexts. Her studies have provided a foundation for her career in customer relations and management.
Background
Karolina Vetter's background includes frequent international relocations during her childhood and youth, which fostered her adaptability and flexibility. She has lived in several countries, including Brazil and France, which has enriched her understanding of diverse cultures. This multicultural exposure has influenced her professional approach and enhanced her communication skills.
Multilingual Skills
Karolina Vetter possesses multilingual skills, being fluent in German and Italian, along with additional foreign languages acquired through her international experiences. This linguistic proficiency allows her to communicate effectively with a diverse range of clients and colleagues, enhancing her role in customer success management.
Previous Work Experience
Before her tenure at Uberall, Karolina Vetter worked at audibene GmbH as an Account Manager from 2015 to 2017. Her role involved managing client accounts and ensuring their needs were met. Additionally, she completed an internship at TOP Sportmarketing Berlin GmbH in 2012, where she gained initial experience in the industry. Her previous roles have contributed to her expertise in customer management and support.