Marco Degano
About Marco Degano
Marco Degano is a Global Operations Specialist with a background in cybersecurity and extensive experience in customer operations and technical support. He has worked at various companies, including Uberall and CGI, and holds a diploma in computer techniques from Cegep Gérald Godin.
Current Role at Uberall
Marco Degano serves as a Global Operations Specialist at Uberall, a position he has held since 2023. In this role, he utilizes his background in cybersecurity and technical expertise to enhance operational efficiency. His responsibilities include overseeing global operations and implementing innovative solutions to improve processes.
Previous Experience at Uberall
Prior to his current role, Marco held multiple positions at Uberall. He worked as a Senior Manager Customer Operations from 2021 to 2022 and as a Senior Technical Account Support Manager from 2022 to 2023. These roles involved managing customer operations and providing technical support, allowing him to develop strong problem-solving and debugging skills.
Educational Background
Marco studied at Université de Montréal, where he focused on History and achieved a Minor from 2016 to 2017. He also attended Cegep Gérald Godin, earning a Diplôme d'études collégiales in Techniques de l'informatique from 2013 to 2016. His education provides a solid foundation for his technical and operational roles.
Technical Skills and Expertise
Marco possesses expertise in programming languages and database management, specifically Python, MySQL, and MongoDB. These skills enhance his capabilities in backend development and contribute to his effectiveness as a Global Operations Specialist. His background in cybersecurity further supports his technical proficiency.
Early Career Experience
Marco's early career includes an internship at Banque Nationale in 2015, where he worked for two months as a Stagiaire en développement. He also served as a Security Analyst at CGI from 2018 to 2019. These positions provided him with valuable experience in development and cybersecurity, shaping his professional journey.