Maya Pham
About Maya Pham
Maya Pham serves as an Enterprise Customer Success Manager at Uberall, where she has worked since 2022. She has a background in International Business and has held various roles in customer success and account strategy across multiple companies.
Work at Uberall
Maya Pham currently serves as an Enterprise Customer Success Manager for the DACH region at Uberall, a position she has held since 2022. In this role, she plays a vital part in shaping product developments by acting as the voice of the customer. She ensures that client feedback is integrated into product enhancements. Additionally, she provides Quarterly Business Reviews (QBRs) and detailed reporting to clients, highlighting the value and impact of the platform on their business operations.
Previous Experience in Customer Success
Before joining Uberall, Maya Pham worked at Criteo in various roles from 2018 to 2022. She started as a Junior Account Strategist for the Accelerate DACH program and later transitioned to an Account Strategist for CORE DACH. In these positions, she managed client accounts and shared industry knowledge and benchmark insights, assisting clients in differentiating themselves in a competitive market. She also interim managed the Spanish speaking portfolio for six months, demonstrating her adaptability and leadership.
Internship Experience
Maya Pham has gained valuable experience through several internships. She worked as a Campaign Management TV Intern at Videobeat Networks for six months in Hamburg, Germany, from 2017 to 2018. Additionally, she completed a four-month internship as a Junior Online Marketing Intern at coLanguage in Valencia, Spain, in 2017. These roles contributed to her understanding of marketing strategies and client engagement.
Education and Expertise
Maya Pham holds two degrees in International Business. She studied at Stenden Hogeschool Leeuwarden, where she earned a Bachelor of Applied Science (B.A.Sc.) in 2014. She furthered her education at the Amsterdam School of International Business, completing a Bachelor of Business Administration (BBA) through a Fast Track Programme from 2014 to 2018. Her educational background provides her with a strong foundation in business principles and practices.