Todd Harris Brown
About Todd Harris Brown
Todd Harris Brown is a Customer Operations Manager at Uberall, where he has worked since 2019. He has a diverse background in international ocean trade, sales, and customer success, with previous roles at Uberall, Canal Company, and Expeditors International.
Current Role at Uberall
Todd Harris Brown serves as the Customer Operations Manager at Uberall, a position he has held since 2019. In this role, he utilizes a global publishing platform and advanced technology to assist businesses in optimizing their online presence. He provides technical assistance to clients, ensuring they effectively leverage Uberall's products. Additionally, he collaborates with development and product teams to identify areas for improvement and propose new features, enhancing the overall user experience.
Previous Experience at Uberall
Before his current role, Todd worked at Uberall as a Customer Success Manager from 2017 to 2019. He initially joined the company as a Business Development Manager for an 11-month tenure in 2017. His experiences at Uberall have equipped him with extensive knowledge in customer success and business development within the digital marketing sector.
Background in International Trade and Operations
Todd has a diverse background in international ocean trade, sales, and operations management. He worked at Maersk Line as a Regional US Flag Support Export Care Partner from 2015 to 2016 and served as an Ocean Export Agent at Expeditors International in 2013. His experiences in these roles have contributed to his understanding of commercial intelligence and operational efficiency in the business landscape.
Education and Academic Achievements
Todd holds a Master of Arts in International Relations from Leiden University, where he studied from 2014 to 2015. He also earned a Bachelor of Arts in German Language and Literature and International Studies from the University of Iowa, completing his studies from 2008 to 2012. Additionally, he studied German Language and Literature and International Relations at Leuphana University of Lüneburg in 2009-2010. His academic background supports his professional endeavors and passion for language and world affairs.
Skills and Interests
Todd has a strong passion for language, world affairs, history, and culture. This interest aids him in building meaningful relationships within his professional network. His skills in customer success and operations management are complemented by his ability to communicate effectively across diverse cultural contexts.