Andrea Radice
About Andrea Radice
Andrea Radice is an Information Technology Security Engineer currently working at UBS in Zurich, Switzerland, where he has been employed since 2019. With a diverse background in IT security and technical support, he has held various roles at companies such as Symantec, Dinotronic AG, and Ansaldo STS.
Work at UBS
Andrea Radice has been employed at UBS since 2016, initially serving as an IT Security Engineer for two years before transitioning to the role of Information Technology Security Engineer in 2019. In this position, Radice is responsible for ensuring the integration of various solutions for monitoring, data enrichment, and documentation. Radice collaborates with vendors to resolve technical issues and enhance existing systems. Additionally, Radice oversees the technical aspects of the Product Manager role for the Resilient solution at UBS, ensuring that stakeholder requests align with product requirements.
Previous Experience in IT Security
Prior to joining UBS, Andrea Radice accumulated extensive experience in IT security and technical support roles. Radice worked at Dinotronic AG as an IT Security Consultant from 2014 to 2015. Before that, Radice held various positions at Symantec, including Senior Technical Account Manager from 2011 to 2014, Technical Support Engineer from 2009 to 2011, and Products Support Engineer from 2007 to 2009. Radice also worked at TallyGenicom and Konica Minolta Europe, providing technical support and training for enterprise customers.
Technical Support Background
Andrea Radice has a solid foundation in technical support, having worked in various capacities since the late 1990s. Radice's early career includes a role at TallyGenicom from 1998 to 2001, where Radice provided technical support for hardware and software on field for enterprise customers. Radice also worked at Mantero Sistemi as a Team Leader and Technical Support in 2004, and at Stream International as a Technical Support for Novell in 2006. These roles contributed to Radice's expertise in addressing technical issues and enhancing customer satisfaction.
Education and Expertise
Andrea Radice completed a diploma at ITIS, where Radice studied from 1987 to 1993. This educational background laid the groundwork for Radice's career in information technology and security. Radice's expertise encompasses IT security, technical support, and project coordination, with a focus on enhancing team performance and collaboration. Radice works closely with Business Analysts and Project Managers to ensure that product requirements are met and that stakeholder requests are fulfilled.