Anna Buława
About Anna Buława
Anna Buława serves as the KYC Onboarding Team Leader at UBS in Kraków, Poland, a position she has held since 2020. She has extensive experience in the banking sector, having worked at HSBC Commercial Banking in various roles for several years prior to her current position.
Work at UBS
Anna Buława has been employed at UBS as a KYC Onboarding Team Leader since 2020. In this role, she oversees the onboarding process for Know Your Customer (KYC) compliance, ensuring that all necessary documentation and procedures are followed. Her position is based in Kraków, Woj. Małopolskie, Polska, where she has contributed to the team's efficiency and effectiveness in meeting regulatory requirements.
Previous Experience at HSBC
Prior to her current role at UBS, Anna Buława worked at HSBC Commercial Banking for several years in various capacities. She served as a Customer Support Team Leader from 2018 to 2020, where she managed customer service operations. Her experience also includes positions as an ATM Reconciliation Senior Specialist from 2013 to 2015, and as a Quality Assurance professional from 2015 to 2018. Additionally, she worked as an IBC Specialist from 2012 to 2013 and started her career at HSBC as a Saleswoman from 2008 to 2010.
Education and Expertise
Anna Buława holds two Licentiate degrees in Romanistyka. She studied at NKJO Chełm from 2003 to 2006 and later at Uniwersytet Warszawski from 2006 to 2008. Her educational background has provided her with a strong foundation in language and communication, which supports her roles in customer service and compliance.
Background
Anna Buława has a diverse professional background with experience in customer support, sales, and compliance. She began her career in sales at Mix Electronics S.A. as a Saleswoman from 2008 to 2010. Her subsequent roles at HSBC Commercial Banking allowed her to develop expertise in customer support and KYC processes, leading to her current leadership position at UBS.