Cesar Obregon
About Cesar Obregon
Cesar Obregon is a Tech Support Analyst at UBS, where he has worked since 2021. He has a background in systems administration and technical support, with experience at Epiq and ThinkEco Inc., and holds a Bachelor's degree in Information Technology from Monroe College.
Current Role at UBS
Cesar Obregon serves as a Tech Support Analyst (CTR) at UBS, where he has been employed since 2021. In this role, he utilizes Active Directory management tools to create, manage, and edit user accounts in accordance with UBS standards. He is responsible for managing and resolving complex network issues, ensuring that technical support is delivered effectively to users. His experience includes supporting various applications and hardware, such as Office 365, Citrix, and VOIP telephony.
Previous Experience at Epiq
Prior to his current position, Cesar Obregon worked at Epiq as a Junior Systems Administrator from 2018 to 2021. During his three years in this role, he developed skills in system administration and technical support while based in New York, New York. His responsibilities included troubleshooting and resolving technical issues, which contributed to his expertise in managing network environments.
Technical Support at ThinkEco Inc.
Cesar Obregon's career in technical support began at ThinkEco Inc., where he served as a Technical Support professional for eight months in 2018. Located in Manhattan, New York, he provided assistance to users and resolved technical inquiries, which laid the foundation for his subsequent roles in the tech support field.
Education and Expertise
Cesar Obregon studied Information Technology at Monroe College, where he earned a Bachelor's degree from 2014 to 2016. His education provided him with a solid foundation in IT principles and practices, which he applies in his current and previous roles. His analytical skills and technical knowledge enable him to exceed performance standards in technical support.
Internship Experience
In 2016, Cesar Obregon completed a two-month internship at the Upper Manhattan Mental Health Center. This experience allowed him to gain practical knowledge in a professional setting, contributing to his understanding of user support and technical assistance within a healthcare environment.