Denise Kurmann
About Denise Kurmann
Denise Kurmann is a Change Manager for Digital Platforms & Marketplaces at UBS, specializing in translating complex business requirements into IT solutions. She has a strong background in project management and business analysis, with experience in enhancing cross-divisional communication and optimizing client lifecycle processes.
Current Role as Change Manager
Denise Kurmann currently serves as a Change Manager for Digital Platforms & Marketplaces at UBS, a position she has held since 2020. In this role, she specializes in translating complex business requirements into effective IT solutions. Her focus on enhancing cross-divisional communication is integral to her approach, as she advocates for open communication to facilitate successful project outcomes. Kurmann adopts a precise yet adaptive methodology in project management, ensuring effective change management in digital platforms.
Previous Experience at UBS
Denise Kurmann has extensive experience at UBS, where she worked in various capacities. She served as a Project Manager and Business Analyst from 2015 to 2020, contributing to projects in the Zürich Area, Switzerland. Additionally, she held the position of Head Banks Business Intelligence from 2019 to 2020. Her initial role at UBS began in 2015 as a Project Manager for a duration of seven months. This diverse experience has equipped her with a strong foundation in project management and business analysis.
Educational Background
Denise Kurmann's educational journey includes a Bachelor's degree in Business Administration with a focus on Business Communication from Hochschule Luzern, completed from 2004 to 2007. Prior to that, she attended Kantonsschule am Burggraben, where she studied Economics and achieved Matura, the general qualification for university entrance, from 1997 to 2001. This educational background has provided her with the necessary skills and knowledge to excel in her professional roles.
Expertise in CRM and MIS Tools
Denise Kurmann is recognized for her expertise in Customer Relationship Management (CRM) and Management Information Systems (MIS) tools. She focuses on optimizing client lifecycle processes, which is essential for enhancing customer engagement and satisfaction. Her proficiency in these areas supports her role in change management, where she implements solutions that align with business objectives.