Dickson Poon
About Dickson Poon
Dickson Poon serves as the Process, Quality & Risk Manager at UBS Wealth Management (Global Family Office) in Hong Kong, where he has worked since 2011. He has a strong background in process change management and operational efficiency, with experience across Hong Kong, Singapore, and Mainland China.
Work at UBS
Dickson Poon has been serving as the Process, Quality & Risk Manager at UBS within the Wealth Management (Global Family Office) division since 2011. His role focuses on enhancing operational efficiency and ensuring compliance with regulatory standards. Over his 13 years at UBS in Hong Kong, he has played a significant role in managing quality assurance and risk processes, particularly for Ultra High Net Worth clients.
Education and Expertise
Dickson Poon holds a Dual Degree in Business Administration (BBA) and Engineering (BEng) from The Hong Kong University of Science and Technology, where he studied from 2007 to 2011. He also participated in an Exchange Program at the University of Minnesota-Twin Cities in 2009. His educational background is complemented by extensive experience in logistics, industrial engineering, and general business management.
Background
Dickson Poon has a diverse professional background with experience in Hong Kong, Singapore, and Mainland China. He began his career with internships at Goldman Sachs and Li & Fung Limited, where he gained insights into financial operations and supply chain management. His career has evolved to focus on process change management and operational efficiency, particularly in the financial services sector.
Achievements
During his tenure at UBS, Dickson Poon successfully managed the migration project of the APAC securities middle office, relocating operations from Hong Kong, India, and Shanghai to a new hub in Wuxi, China. He also built a dedicated team to provide premium services for Ultra High Net Worth clients, addressing critical and complex cases. His advisory role encompasses operational processes, quality assurance, compliance, and regulatory topics.
Language Proficiency
Dickson Poon is fluent in Mandarin, Cantonese, and English. This linguistic proficiency enables him to effectively communicate and service internal stakeholders across the Asia region, enhancing collaboration and operational effectiveness within his role.