Edmond Rupprecht
About Edmond Rupprecht
Edmond Rupprecht serves as the End User Services Manager at UBS Trading Floor, where he leads a team of desktop support specialists and manages support for over 1,000 users. He has a Bachelor's degree in Communication and Media Studies from William Paterson University and has worked at UBS Investment Bank since 2004.
Work at UBS
Edmond Rupprecht has been employed at UBS Investment Bank since 2004, serving as the End User Services Manager on the UBS Trading Floor. In this role, he manages a team of 11 desktop support specialists who provide support to over 1000 users. His responsibilities include overseeing employee development planning and the performance management cycle. Rupprecht also collaborates with senior leadership and key stakeholders on regional and global issues, ensuring that the team aligns with the bank's strategic objectives.
Education and Expertise
Edmond Rupprecht earned a Bachelor of Arts degree in Communication and Media Studies from William Paterson University of New Jersey, where he studied from 1978 to 1983. His educational background provides a foundation for his current role, where he applies communication skills in managing teams and collaborating with stakeholders. Rupprecht is also recognized as a Market Data expert, providing specialized support for market data services within UBS.
Team Management and Support
In his position as End User Services Manager, Rupprecht leads a team of desktop support specialists dedicated to assisting a large user base. He is responsible for managing the team's performance and development, ensuring that they are equipped to handle the demands of the trading floor environment. His leadership contributes to the stability and efficiency of user support services at UBS.
Involvement in Product Testing
Rupprecht is actively involved in beta testing new products and services to ensure the stability of the trading environment. This role requires him to assess new technologies and their impact on user experience, allowing him to provide feedback that helps shape the final product offerings. His participation in this process highlights his commitment to maintaining a reliable and efficient operational environment.
Background
Before his tenure at UBS, Edmond Rupprecht completed his high school education at Northern Valley Regional High School in Old Tappan. His educational journey laid the groundwork for his professional development in the field of communication and technology, ultimately leading to his current role in a high-stakes financial environment.