En Qing Chong
About En Qing Chong
En Qing Chong is a Client Account Manager at UBS, specializing in managing sensitive financial cases. With a background in economics and experience in various roles, including as a piano instructor and barista, Chong brings a diverse skill set to the financial services industry.
Current Role as Client Account Manager
En Qing Chong currently holds the position of Client Account Manager (SCSD) at UBS, a role he has occupied since 2023. In this capacity, he manages ring-fenced cases that are set for bank-initiated exits, ensuring compliance with regulatory standards and facilitating smooth transitions. His responsibilities also include handling deceased account closures, where he provides sensitive and efficient service to clients and their families. His work contributes to the overall operational efficiency of the bank.
Experience at UBS
Prior to his current role, En Qing Chong worked at UBS as a SUPER 2022 Trainee from 2022 to 2023. This 10-month program provided him with valuable insights into the financial services industry and equipped him with the skills necessary for his current position. His training at UBS laid a solid foundation for his career in client account management.
Previous Experience in Education and Service
Before joining UBS, En Qing Chong served as a Piano Instructor at Joy Waltz Academy from 2020 to 2022 in Singapore. His teaching experience spanned two years, where he developed skills in communication and mentorship. Additionally, he worked as a Barista at The Coffee Bean & Tea Leaf® for one year from 2018 to 2019, gaining experience in customer service and operational tasks.
Educational Background in Economics
En Qing Chong studied at Nanyang Technological University Singapore, where he earned a Bachelor's degree in Economics from 2018 to 2022. His academic background provided him with a strong understanding of economic principles and analytical skills. He furthered his education by completing a FlexiMasters in Business and Financial Analytics at the same institution from 2022 to 2023, enhancing his expertise in data analysis and business strategy.
Skills in Data Visualization and Reporting
In his current role, En Qing Chong prepares presentation slides that incorporate data visualizations for management reporting. This skill enhances decision-making processes within the organization by presenting complex information in an accessible format. His ability to convey data effectively supports strategic planning and operational initiatives.