Frannelk A. Rojas
About Frannelk A. Rojas
Frannelk A. Rojas is an IT Ops Support Engineer currently working at UBS in Zurich, Switzerland. He has extensive experience in IT operations and cloud migration, having previously held roles at various companies including Sopra Steria and UTC Climate, Controls & Security.
Current Role at UBS
Frannelk A. Rojas serves as an IT Ops Support Engineer at UBS since 2023. In this role, he is responsible for ensuring the performance and availability of IT systems. His work involves collaborating with engineering teams to resolve escalated IT issues and conducting IT risk assessments. Rojas employs his expertise in troubleshooting IT infrastructure issues across both on-premise and cloud environments.
Previous Experience in IT Operations
Prior to his current position, Rojas accumulated extensive experience in various IT roles. He worked at Sopra Steria as a DevOps Engineer from 2019 to 2022, and at Viaplay Group as a Cloud Support Engineer from 2022 to 2023. He also held positions at UTC Climate, Controls & Security as a Technical Support Supervisor and Software Support Engineer, and at Citi as a Remote Technical Support Engineer. His diverse background contributes to his strong operational skills.
Education and Expertise
Rojas studied at IUTA Instituto Universitario de Tecnología de Administración Industrial, where he achieved a Bachelor's degree in Computer Sciences from 1999 to 2002. His educational background laid the foundation for his expertise in deploying Azure Kubernetes Clusters using GitLab pipelines and engaging in IT migration projects to Azure Cloud. He also possesses strong skills in maintaining and utilizing Bash scripts for IT operations.
Technical Skills and Tools
Rojas utilizes various monitoring tools such as BigPanda and Splunk to ensure IT system performance. His technical skills include troubleshooting and resolving IT infrastructure issues, as well as conducting IT risk assessments. He collaborates with globally distributed teams using SCRUM/agile methodologies for enterprise-level application development projects, showcasing his ability to work effectively in diverse environments.
Career Progression
Rojas has a progressive career in IT, beginning with roles such as Middleware Consultant at UniCredit and Production Assurance Support Consultant at Nordea. His experience spans multiple countries, including positions in Poland and Spain. This diverse career path reflects his adaptability and commitment to advancing his skills in the IT operations field.