Gail Kiselyuk
About Gail Kiselyuk
Gail Kiselyuk serves as the Director - Program, Product & Service Manager at UBS, where she has worked since 2015. She has a background in Business Management and Finance, with previous roles at Prudential Financial and UBS, and has contributed to significant process improvements and cost-saving initiatives in her field.
Work at UBS
Gail Kiselyuk has been serving as the Director - Program, Product & Service Manager at UBS since 2015. In this role, she oversees various programs and services, ensuring they align with organizational goals. Prior to her current position, she worked at UBS as an IT Service Manager - Capital Markets from 2005 to 2015. During her tenure, she contributed to significant process improvements and cost-saving initiatives.
Previous Experience at Prudential Financial
Before joining UBS, Gail Kiselyuk worked at Prudential Financial as a Senior Lead from 1999 to 2005. In this position, she gained valuable experience in managing financial services and operations, which contributed to her expertise in program and product management.
Education and Expertise
Gail Kiselyuk holds a Bachelor of Science (BS) degree in Business Management and Finance from City University of New York-Brooklyn College, where she studied from 1990 to 1995. Additionally, she earned a Bachelor of Science (BS) degree in Mathematics and Computer Science from Odessa National 'I.I. Mecnikov' University, studying from 1985 to 1989. Her educational background supports her extensive experience in program management and IT services.
Achievements in Process Improvement
Gail Kiselyuk has designed a new process that involves clients, vendors, and exchanges to capture system interdependencies, significantly expediting the diagnosis and remediation of issues. She has led a Problem Management team focused on identifying incident and problem trends to ensure timely resolutions. Her initiatives have contributed to operational efficiencies within the organization.
Cost-Saving Initiatives
Throughout her career, Gail Kiselyuk has implemented major cost-saving initiatives. These include the reduction of MIPS consumption, storage migration, and the reduction of mainframe IBM license costs. Her efforts have helped optimize resource utilization and improve the overall financial performance of the IT services she manages.