Ghanshyam Sharma
About Ghanshyam Sharma
Ghanshyam Sharma serves as the Head of Capital Market and Private Banking Technology at UBS, where he has worked since 2019. He has over 20 years of experience in technology roles at major financial institutions, including Citigroup and Morgan Stanley, and is recognized for his contributions to digital transformation and technology architecture.
Work at UBS
Currently, Ghanshyam Sharma serves as the Head of Capital Market and Private Banking Technology at UBS. In this role, he holds the position of Executive Director and has been with the firm for five years, starting in 2019. His responsibilities include overseeing technology initiatives that support capital market operations and private banking services, ensuring that UBS remains competitive in the financial sector.
Previous Experience at Citigroup
Ghanshyam Sharma worked at Citigroup for a total of nine years, from 2000 to 2009, in Warren, NJ. He held the position of Senior Technical Delivery Manager for Client Onboarding and Field Services Desk, where he was responsible for managing technical delivery processes. Additionally, he served as Lead Solution Architect for Account and Product Services from 1997 to 2000, focusing on solution architecture and consulting.
Experience at Morgan Stanley
From 2009 to 2019, Ghanshyam Sharma was employed at Morgan Stanley as the Digital Transformation Head for Contact Center and CRM Technology. In this role, he contributed significantly to the digital transformation of mission-critical platforms, enhancing client experience and reducing operational costs. His leadership as Executive Director spanned a decade in the Greater New York City Area.
Education and Expertise
Ghanshyam Sharma earned a Master of Science in Mathematics and Computer Sciences from Jamia Millia Islamia, completing his studies from 1989 to 1991. He possesses over 20 years of experience in technology architecture and development, with hands-on expertise in advanced technology solutions, including composite desktops, IVR systems, chat-bots, and automation workflows. He also serves as an advisor in cloud strategy and digital transformation.
Background and Early Career
Before his tenure at Citigroup, Ghanshyam Sharma worked at C.R.I.S. as a Software Engineer in R&D from 1991 to 1994 and at Prudential Securities as a Software Engineer/Consultant from 1995 to 1996 in Newark, NJ. His early career laid the foundation for his extensive knowledge in technology solutions and software development.