Isabelle Costa

Isabelle Costa

Process And Quality Specialist, Gfo Southern Europe @ UBS

About Isabelle Costa

Isabelle Costa is a Process and Quality Specialist at UBS for GFO Southern Europe since 2019, based in Zürich, Switzerland. She has extensive experience in various roles within UBS, including Client Advisor Assistant and Stagiare Allround, and holds a Certificate in Banking and Financial Training.

Work at UBS

Isabelle Costa has been employed at UBS since 2016, holding various positions within the organization. Currently, she serves as a Process and Quality Specialist in the GFO Southern Europe division, a role she has occupied since 2019 in Zürich, Canton Zurigo, Svizzera. Prior to this, she worked as a Client Advisor Assistant for High Net Worth Individuals (HNWI) in Poland from 2016 to 2019, also in the Zürich Area. Her initial role at UBS was as a Client Advisor Assistant in Retail Worldwide for a period of nine months in 2016. Additionally, she gained experience as a Stagiare Allround from 2014 to 2016 in Chiasso, Canton Ticino.

Education and Expertise

Isabelle Costa has a solid educational background in banking and finance. She studied at the Center of Young Professionals in Banking, where she earned a Certificate in Banking and Financial Training for A-level/High School Graduates from 2014 to 2016. Prior to that, she attended SCC Bellinzona, achieving the Attestato cantonale di maturità commerciale from 2009 to 2013. This educational foundation has equipped her with the necessary skills and knowledge to excel in her roles at UBS.

Background

Isabelle Costa has a diverse professional background within the banking sector, primarily focused on client advisory and quality processes. Her career at UBS began with an internship, followed by roles that enhanced her expertise in client relations and operational quality. Her experience spans various functions, contributing to her current position as a Process and Quality Specialist. She has worked in different capacities that have allowed her to develop a comprehensive understanding of the banking industry.

Career Progression

Isabelle Costa's career at UBS reflects a clear trajectory of growth and increasing responsibility. Starting as a Stagiare Allround, she transitioned to Client Advisor Assistant roles, where she supported high-net-worth clients and retail banking operations. Her current role as a Process and Quality Specialist showcases her advancement within the company, emphasizing her commitment to enhancing operational efficiency and quality in service delivery.

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