Jay Cheung
About Jay Cheung
Jay Cheung is an Authorized Officer at UBS in Zurich, Switzerland, where he has worked since 2017, leading the Life Cycle Event Team. He has a background in automation and corporate actions, previously serving as a Senior Analyst at UBS and a Customer Service and Operation Trainee at Zalora Group.
Work at UBS
Jay Cheung has been employed at UBS since 2017 as an Authorized Officer in Zurich, Switzerland. In this role, he leads the Life Cycle Event Team, which focuses on lifecycle and corporate action adjustments. His responsibilities include overseeing the automation and streamlining of Life Cycle Event processing, achieving a notable 1 Full-Time Equivalent (FTE) saving. Prior to his current position, he worked as a Senior Analyst at UBS for six months in 2013, where he contributed to various analytical projects.
Education and Expertise
Jay Cheung studied at The Chinese University of Hong Kong from 2009 to 2012, completing a three-year program. His educational background provides a foundation for his expertise in financial services and operations. He possesses skills in automation, specifically as the Robotics owner with Automate Anywhere, and conducts User Acceptance Testing (UAT) for transitioning securitized and OTC derivatives to flow Straight-Through Processing (STP).
Background
Before joining UBS, Jay Cheung worked at Zalora Group as a Customer Service and Operation Trainee from 2012 to 2013 in Singapore. This role allowed him to gain experience in customer service and operational processes, which contributed to his professional development in the financial sector. His diverse background in both customer service and financial operations has equipped him with a unique perspective in his current role.
Achievements
During his tenure at UBS, Jay Cheung has developed automation tools to monitor product barrier breaches and notify relevant stakeholders. His contributions to the Life Cycle Event Team have led to significant improvements in efficiency and communication within the organization. By focusing on lifecycle and corporate action adjustments, he has played a key role in enhancing operational processes.