Joshua Lopez
About Joshua Lopez
Joshua Lopez is an Information Technology Specialist currently employed at UBS in Weehawken, New Jersey. He has a diverse background in IT support and consulting, with previous roles at various organizations including Epiq, Sumitomo Mitsui Banking Corporation, and CBS.
Work at UBS
Joshua Lopez has been employed at UBS since 2022 as an Information Technology Specialist. He previously worked at UBS as an IT Support Specialist from 2020 to 2022. Both roles were based in Weehawken, New Jersey, and involved providing technical support and solutions in a hybrid work environment.
Previous Employment Experience
Prior to his current role at UBS, Joshua Lopez held various positions in the IT field. He worked as a Jr. Network Administrator at Epiq for three months in 2019, and as an IT Consultant at Sumitomo Mitsui Banking Corporation for six months in 2022. Other notable positions include working as an IT Specialist at CohnReznick LLP and as an Information Technology Field Technician at RadNet, both in 2020.
Education and Expertise
Joshua Lopez studied Information Technology at Per Scholas, where he achieved an A+ certification in 2017. He also attended Queensborough Community College from 2007 to 2009, focusing on Computer/Information Technology Administration and Management. His expertise includes securing wired and wireless network connections, managing and troubleshooting various devices, and working with multiple operating systems.
Technical Skills
Joshua Lopez possesses strong technical skills in managing, upgrading, and troubleshooting PCs, laptops, and mobile devices. He is proficient in various operating systems, including MAC iOS, Linux, and multiple versions of Windows. His problem-solving and negotiating skills contribute to effective decision-making and customer service.
Customer Service Experience
In addition to his technical roles, Joshua Lopez has experience in customer service. He worked as a Customer Service Agent at ThinkEco Inc. in 2018. His ability to create rapport with staff, supervisors, and customers enhances the overall customer service experience.