Lillie O'donnell Tsang
About Lillie O'donnell Tsang
Lillie O'Donnell Tsang serves as the Executive Director of Process Transformation at UBS, bringing extensive experience in global business processes and operational improvements. She has held significant roles at various organizations, including Deutsche Bank and Standard & Poor's, and currently teaches as an Adjunct Professor at Seton Hall University.
Current Role at UBS
Lillie O'donnell Tsang serves as the Executive Director of Process Transformation within Group Technology at UBS. She has held this position since 2015, contributing to the bank's operational efficiency and process improvement initiatives. Her role focuses on driving sustainable value through business transformation and enhancing operational capabilities.
Previous Experience at Deutsche Bank
Prior to her current role, Lillie worked at Deutsche Bank as Vice President of the Global Process Group from 2012 to 2015. During her tenure in Frankfurt, Hessen, Germany, she was involved in various process optimization projects that aimed to enhance the bank's operational framework.
Academic Involvement at Seton Hall University
Lillie has been an Adjunct Professor in the MBA Program at Seton Hall University since 2018. In this role, she shares her extensive knowledge in management and business processes with graduate students, contributing to their academic and professional development.
Educational Background
Lillie holds a Master of Business Administration degree from Seton Hall University, where she studied management from 1994 to 1996. Additionally, she earned her undergraduate degree in management from the University at Albany, SUNY, studying from 1988 to 1992. Her educational background supports her expertise in business transformation and operational improvements.
Certifications and Specializations
Lillie holds a Six Sigma Black Belt certification, which signifies her expertise in process improvement and quality management. She is also a certified Project Management Professional, indicating her advanced skills in managing and leading projects. Her specialization in global transformation initiatives emphasizes her impact on international business processes.