Małgorzata Bożek
About Małgorzata Bożek
Małgorzata Bożek is a Business Analyst with extensive experience in the financial sector, currently employed at HSBC in Kraków, Poland. She has previously held positions at HSBC and Capgemini, and has a strong educational background in Cultural and Media Management and Jewish History.
Work at UBS
Małgorzata Bożek has been employed at UBS as an Analityk Biznesowy since 2019. Her role involves analyzing business processes and providing insights to improve operational efficiency. She works in the Kraków area, contributing to the firm's objectives through her analytical skills and industry knowledge.
Previous Experience at HSBC
Małgorzata Bożek has extensive experience at HSBC, where she held multiple positions. She worked as a Payments Specialist from 2012 to 2015, followed by a role as Business Risk and Control Specialist for six months in 2015. From 2016 to 2019, she served as an Operations Transformation Consultant/Business Analyst. In 2021, she returned to HSBC as a Business Analyst, where she continues to apply her expertise.
Education and Expertise
Małgorzata Bożek studied at Uniwersytet Jagielloński w Krakowie, earning a Master's degree in History, Jewish History and Culture from 2003 to 2008. She also pursued Cultural and Media Management at the same university from 2012 to 2014. Additionally, she studied Hebrew at Rothberg International School for 11 months in 2015, enhancing her linguistic skills.
Background in Customer Service
Before her tenure at HSBC, Małgorzata Bożek worked at Capgemini as a Customer Service Advisor from 2011 to 2012. This role provided her with foundational experience in customer relations and service management, which has been beneficial in her subsequent positions in the financial sector.