Melissa Croft
About Melissa Croft
Melissa Croft serves as the Managing Director at UBS in London, where she has worked since 2018. She has extensive experience in IT business management and infrastructure portfolio management, having held various roles at major financial institutions including HSBC, Credit Suisse, and Morgan Stanley.
Current Role at UBS
Melissa Croft serves as Managing Director at UBS, a position she has held since 2018 in London, United Kingdom. In this role, she is responsible for overseeing various aspects of the business, focusing on strategic objectives and operational efficiency. Her leadership emphasizes a service catalog mindset, which aims to enhance transparency in cost and volume reporting.
Previous Experience at UBS
Prior to her current role, Melissa Croft worked at UBS as Executive Director in Infrastructure Services IT Business Management from 2012 to 2018. During her six years at UBS, she contributed to the management of infrastructure portfolios, ensuring alignment with strategic objectives and delivering associated benefits.
Career Background
Melissa Croft has a diverse career in finance and IT management, with experience at several prominent organizations. She held roles at HSBC as COO / Business Manager Front Office IT in 2011, and at Morgan Stanley as Executive Director - COO Global Data Centres from 2005 to 2010. Her earlier positions include Management Accountant at CPA Australia and various roles in IT finance and business management across different companies.
Education and Professional Qualifications
Melissa Croft studied at Victoria University, where she earned a Bachelor of Business Accounting. She also studied at Australian CPA, achieving the designation of Certified Practising Accountant. Her educational background provides a strong foundation for her expertise in accounting and finance.
Expertise in Workforce Transformation
Melissa Croft has a strong background in driving workforce transformation initiatives, including offshoring and vendor consolidation. She promotes collaboration, transparency, and professionalism within her teams and champions diversity in the workplace, acting as a custodian of organizational culture.