Mohammad Shahbaz Safdar
About Mohammad Shahbaz Safdar
Mohammad Shahbaz Safdar serves as the Associate Director of Application Support and SRE Lead for Maintenance and Automation at UBS, where he has worked since 2019. He has extensive experience in application support and system reliability, having held various roles at notable companies including Tata Consultancy Services, Barclays, and Colt Technology Services.
Work at UBS
Mohammad Shahbaz Safdar has been serving as Associate Director– Application Support and SRE Lead Maintenance & Automation for Client Lifecycle Apps at UBS since 2019. His role involves overseeing application support and ensuring the reliability and efficiency of client lifecycle applications. Based in the Pune Area, India, he has contributed to the organization for five years, focusing on enhancing operational procedures and system performance.
Previous Experience
Before joining UBS, Safdar held several key positions in the technology sector. He worked at Tata Consultancy Services as Global Application Support Lead for IB OPS Technology from 2016 to 2019 in London. He also served as AVP | Application Support Lead at Barclays Investment Bank from 2012 to 2016 in Pune, where he managed front office trading application support. His earlier experience includes roles at Colt Technology Services and Genpact Headstrong Capital Markets.
Education and Expertise
Mohammad Shahbaz Safdar earned a Bachelor of Technology (BTech) degree in Computer Engineering from Jamia Millia Islamia. His educational background provides a strong foundation for his expertise in application support, system reliability, and performance tuning. He has developed skills in managing disaster recovery activities, business continuity management, and implementing automated CI/CD pipelines.
Achievements in Application Support
Safdar has made significant contributions to application support through the development and maintenance of system documentation and operational procedures. He has led projects aimed at improving system reliability and performance across multi-cloud environments. His work includes defining Service Level Indicators (SLI) and Service Level Objectives (SLO) to enhance service restoration metrics, as well as creating comprehensive application support reports for senior stakeholders.
Technical Skills and Initiatives
In his career, Mohammad Shahbaz Safdar has implemented and maintained automated CI/CD pipelines to streamline deployment processes. He has performed system performance analysis and capacity planning to optimize system performance. His initiatives in managing risk and audit controls have ensured production readiness and integrity across various applications.