Orlando Marugg
About Orlando Marugg
Orlando Marugg serves as the Head of People Transformation in Personal Banking at UBS, a position he has held since 2022 in Zürich, Switzerland. With a background in applied psychology and extensive experience in various roles at UBS and other banks, he has developed a strong foundation in leadership and management.
Work at UBS
Orlando Marugg has been serving as the Head People Transformation Personal Banking at UBS since 2022. In this role, he focuses on enhancing the employee experience and driving transformation initiatives within the Personal Banking sector. Prior to this position, he held various roles at UBS, including Segment Manager Personal Banking and Deputy Team Leader for Training & Sales Excellence from 2013 to 2022. He also worked as Team Leader for Private Clients from 2009 to 2012. His extensive experience at UBS spans over a decade, contributing to the bank's development and operational excellence.
Education and Expertise
Orlando Marugg has a strong educational background in applied psychology from ZHAW Zürcher Hochschule für Angewandte Wissenschaften. He has achieved several qualifications, including a CAS in Psychology in the Workplace 4.0, a DAS in Leadership & Management, and a MAS in Leadership & Management. Additionally, he completed his Banklehre KV at KV Business School Chur. His educational credentials provide him with a solid foundation in leadership, management, and psychological principles applicable to the banking sector.
Background
Orlando Marugg began his career in the banking sector at Graubündner Kantonalbank, where he worked as a customer advisor from 1997 to 2002. He then moved to Bank Coop AG, serving as a customer advisor in various locations from 2002 to 2004. After his tenure at Bank Coop AG, he returned to UBS, where he held multiple roles over several years, including responsible for private clients and segment management. His diverse experience across different banks and roles has equipped him with a comprehensive understanding of the banking industry.
Professional Experience
Orlando Marugg has accumulated significant professional experience in the banking industry. His roles have included customer advisory positions at Graubündner Kantonalbank and Bank Coop AG, where he developed skills in client relations and sales. At UBS, he progressed through various managerial roles, focusing on personal banking and team leadership. His career reflects a commitment to enhancing customer experiences and driving team performance within the banking sector.