Robert Berini
About Robert Berini
Robert Berini serves as the Managing Director of Experience Design & Analytics at UBS, where he has worked since 2023. He has extensive experience in digital innovation and consulting, having held leadership roles at various companies including IBM, Deloitte, and Cisco Systems.
Current Role at UBS
Robert Berini serves as Managing Director of Experience Design & Analytics at UBS, a position he has held since 2023. In this role, he focuses on enhancing user experience and leveraging analytics to improve service delivery. His expertise in digital innovation supports UBS's commitment to providing cutting-edge financial solutions.
Previous Experience at UBS
Before his current role, Berini worked at UBS as Managing Director of Digital Innovation & Enablement from 2020 to 2023. During this time, he was responsible for driving digital transformation initiatives, enhancing customer engagement, and implementing innovative solutions to meet evolving market demands.
Professional Background
Robert Berini has extensive experience in the technology and consulting sectors. He held various leadership roles, including Director at Cisco Systems, Vice President at GENPACT, and Managing Director at Deloitte Consulting. His tenure at IBM as Principal/Associate Partner spanned 13 years, where he contributed to global business services.
Education and Expertise
Berini holds a Bachelor of Arts in Political Science from the University of North Carolina at Charlotte and a Bachelor of Science in Business Administration from UNC Charlotte Belk College of Business. He furthered his education with an MBA in Innovation Management and Marketing from North Carolina State University and various certificates in Design Thinking, Human-Computer Interaction, and UI/UX Design from reputable institutions.
Publications and Speaking Engagements
Robert Berini has co-authored two editions of 'The Guide to Retail Banking on the Internet' and published several articles addressing banking trends and digital disruption. He has been a speaker at notable events such as the Bank Customer Experience Summit and the CIO Finance Summit, sharing insights on customer experience and digital innovation in the financial sector.