Cindy G. Rogers, Mha

Director Of Operations Project Management @ UF Health Jacksonville

About Cindy G. Rogers, Mha

Cindy G. Rogers, MHA, serves as the Director of Operations Project Management at UF Health Jacksonville, where she has worked since 2020. With extensive experience in healthcare operations, she has held leadership roles at various institutions, including Nemours and Duke University Health System.

Current Role at UF Health Jacksonville

Cindy G. Rogers serves as the Director of Operations Project Management at UF Health Jacksonville. She has held this position since 2020, overseeing project management activities within the organization. Her responsibilities include managing operations and implementing strategic initiatives to improve efficiency and patient care. Rogers has focused on optimizing processes and enhancing patient experiences through various programs and methodologies.

Previous Experience at UF Health Jacksonville

Prior to her current role, Rogers worked at UF Health Jacksonville as the Administrative Director for Orthopedics & Orthopedic Surgery from 2011 to 2012. During this time, she contributed to the management of orthopedic services and played a key role in operational improvements. Additionally, she served as the Director of the Wildlight Ambulatory Campus from 2018 to 2020, where she led the project management activities for the campus's construction and operations.

Professional Background in Healthcare Operations

Rogers has extensive experience in healthcare operations management. She worked at Nemours as Operations Manager for various departments, including Endocrine and Neurology, from 2006 to 2011. Following this, she was the Director of Operations for Duke Primary Care from 2012 to 2018. Earlier in her career, she held roles at HCA Healthcare, including Vice President of Administrative Services and Director of Risk Management, Security, and Safety Services.

Educational Qualifications and Certifications

Cindy G. Rogers holds a Bachelor of Science in Health Services Administration from Florida Agricultural and Mechanical University and a Master of Science in Health Services Administration from Florida International University. She achieved a Lean Six Sigma Healthcare Green Belt from Purdue University in 2018, highlighting her commitment to process improvement and operational excellence in healthcare settings.

Key Initiatives and Contributions

Throughout her career, Rogers has introduced several key initiatives aimed at improving patient care and operational efficiency. Notably, she implemented electronic pre-verification processes to reduce patient wait times and eliminate bottlenecks. She also developed a tiered onboarding plan to promote transparency and effective communication. Additionally, she piloted a fellowship resident program recognized as a Center of Excellence in pediatric neurology.

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