Donella Swan
About Donella Swan
Donella Swan is an Ecommerce Coordinator at United Farmers of Alberta Co-operative Limited, with a background in client success and corporate relations. She has extensive experience in communications, content management, and project organization, having worked in various roles across multiple organizations since 2011.
Current Role at United Farmers of Alberta
Donella Swan serves as the Ecommerce Coordinator at United Farmers of Alberta Co-operative Limited. She has held this position since 2021, contributing to the company's online retail strategies and operations. Her role involves managing various aspects of ecommerce, ensuring that the digital platforms align with the organization's goals. Swan's experience in this position builds upon her extensive background in analytics and client success.
Previous Experience at Benevity
Prior to her current role, Donella Swan worked at Benevity as an Analyst in Client Success from 2018 to 2021. During her three years there, she focused on enhancing client relationships and optimizing the use of workplace giving software. Her work contributed to the success of client engagement initiatives, leveraging her analytical skills to drive results.
Educational Background in Journalism
Donella Swan studied at Mount Royal University, where she earned a Bachelor of Communication in Journalism from 2010 to 2014. Her education included a focus on Intercultural Communication and International Journalism. In 2014, she participated in the India Field School, which provided her with practical experience in journalism and communication in diverse cultural contexts.
Experience in Content Management and Communications
Swan has a strong background in content management and communications, having worked at Agrium as a Communications Coordinator and Web Content Advisor from 2013 to 2018. She also held various editorial roles at The Calgary Journal, including Online News Editor and Arts and Entertainment Print Editor. Her experience includes developing data-driven communications strategies and managing content across multiple platforms.
Skills and Technical Proficiencies
Donella Swan possesses advanced knowledge of workplace giving software, including Spark! and Grants. She has a strong skill set in Adobe Creative Suite and Microsoft Office, which supports her work in graphic design and content creation. Additionally, she has extensive experience with content-management systems like Drupal and SharePoint, enabling her to effectively manage and organize digital content.