Jeff Desouza
About Jeff Desouza
Jeff Desouza is a Store Manager at United Farmers of Alberta Co-operative Limited, where he has worked since 2020. He implemented a new inventory management system that reduced stock discrepancies by 15% and received the 'Retail Excellence Award' in 2022 for his contributions to customer service and sales growth.
Work at United Farmers of Alberta Co-operative Limited
Jeff Desouza has been serving as the Store Manager at United Farmers of Alberta Co-operative Limited since 2020. In this role, he has implemented various initiatives to enhance operational efficiency and customer satisfaction. Notably, he introduced a new inventory management system that led to a 15% reduction in stock discrepancies within the first year. His leadership has contributed to improved store performance and customer engagement.
Previous Experience at The Home Depot
Before joining United Farmers of Alberta, Jeff Desouza worked at The Home Depot for 14 years, where he held the position of Assistant Store Manager. His extensive experience in retail management provided him with a solid foundation in customer service and sales strategies. This role allowed him to develop skills that he later applied in his current position.
Education and Expertise
Jeff Desouza studied Business Administration and Management at CDI College, where he earned a Diploma from 2006 to 2007. This educational background equipped him with essential knowledge in business operations, management principles, and customer relations, which he has effectively utilized throughout his career in retail management.
Achievements in Retail Management
In 2022, Jeff Desouza received the 'Retail Excellence Award' for his outstanding performance in customer service and sales growth. His contributions to the retail sector include organizing a community outreach program that partnered with local schools to provide educational workshops on sustainable farming practices. Additionally, he developed a mentorship program for new employees, which resulted in a 20% increase in staff retention rates.
Store Renovation and Sales Improvement
Jeff Desouza led a successful store renovation project that improved customer flow and increased sales by 10%. This initiative demonstrated his ability to enhance the shopping experience and drive sales performance through strategic planning and execution.