Jesi Dawn
About Jesi Dawn
Jesi Dawn is a Collections Account Representative at UFA Co-operative Ltd in Calgary, AB, where she has worked since 2016. She has a diverse background in accounting and customer service, having held various roles in different companies prior to her current position.
Work at UFA
Jesi Dawn has been employed at UFA Co-operative Ltd as a Collections Account Representative since 2016. In this role, she coordinates with both internal team members and external customers to deliver prompt and courteous service. Her responsibilities include maintaining accounts within assigned lines of credit and collaborating with the credit department to establish appropriate credit limits. Over her tenure, she has achieved key performance indicators (KPIs) related to collection rates, workflow efficiency, delinquency management, and bad debt as defined by management.
Previous Employment Experience
Prior to her current role, Jesi Dawn worked at UFA Co-operative Ltd as a Records/Accounts Payable Analyst from 2014 to 2016. She also served as a Contractor/Consultant at Nexen Inc. for seven months in 2012. Earlier in her career, she held positions as a Receptionist/Accounting Assistant at Flair Flexible Packaging and as a Sales Associate at 7-Eleven, both in 2007. This diverse work experience has contributed to her skills in account management and customer service.
Education and Training
Jesi Dawn studied at Fairview College (Lacrete Alberta Campus) from 1998 to 1999 for one year. She also attended Mount Royal University for one year from 2005 to 2006. Additionally, she enrolled at Bow Valley College in 2015. Her educational background has provided her with foundational knowledge applicable to her roles in accounting and customer service.