Lynn Berrouard
About Lynn Berrouard
Lynn Berrouard is an IT Technical Analyst specializing in End User Support, currently employed at UFA Co-operative Ltd since 2009. With extensive experience in technical support roles at various organizations, including Hewlett-Packard and CIBC, Berrouard has built a solid career in the IT sector.
Work at UFA
Lynn Berrouard has been employed at UFA Co-operative Ltd since 2009, serving as an IT Technical Analyst in End User Support. In this role, Lynn is responsible for providing technical assistance and support to end users, ensuring that IT systems operate efficiently. Lynn's tenure at UFA spans over 15 years, during which time they have contributed to the organization's IT infrastructure and user support services.
Previous Experience at Hewlett-Packard
Lynn Berrouard worked at Hewlett-Packard from 2001 to 2009, holding two positions. Initially, Lynn served as Helpdesk Focal for one year in Calgary, where they provided first-line support to users. Subsequently, Lynn transitioned to the role of Security Administration & Support Specialist, where they focused on security protocols and user support for a duration of seven years.
Background in Technical Support
Lynn's career in technical support began in 1981 at INTRIA, where they worked for 13 years as ATM Technical Support and Network & HelpDesk for CIBC Branch Support. This foundational experience in technical support laid the groundwork for Lynn's subsequent roles in the IT field. Lynn also gained experience at CIBC Mortgages from 1994 to 1997 as a Mortgage Helpdesk; Underwriting Support, further enhancing their expertise in user support.
Education and Expertise
While specific educational qualifications are not provided, Lynn Berrouard's extensive experience in IT technical support and user assistance demonstrates a strong foundation in information technology. Lynn's roles have encompassed various aspects of IT support, including helpdesk operations, security administration, and end-user support, showcasing a comprehensive understanding of technical systems and user needs.