Robert Lane

Manager, It End User Services @ UFA

About Robert Lane

Robert Lane is the Manager of IT End User Services at United Farmers of Alberta Co-operative Limited, where he has worked since 2019. He has extensive experience in IT service management, particularly in the agriculture and oil & energy sectors.

Current Role at United Farmers of Alberta

Robert Lane has been serving as the Manager of IT End User Services at United Farmers of Alberta Co-operative Limited since 2019. In this role, he focuses on managing IT services that enhance the experience and productivity of end users. His responsibilities include aligning IT services with business objectives and ensuring that the technology infrastructure meets the needs of the organization.

Previous Experience in IT Management

Before joining United Farmers of Alberta, Robert Lane held several significant positions in IT management. He worked at AltaGas Ltd. as Team Leader Executive and Deskside Support from 2014 to 2019. Prior to that, he spent 14 years at EnCana as Lead, Executive Desktop, where he developed IT solutions tailored to the needs of senior executives. His earlier experience includes a role as Operations Manager at New Horizons Computer Learning Centers from 1996 to 2000.

Educational Background and Certifications

Robert Lane studied at Grant MacEwan Community College, where he focused on Public Relations and achieved a degree in Advertising and Public Relations from 1994 to 1996. He also holds an ITIL Foundation Certificate from AXELOS, which demonstrates his expertise in IT service management practices.

Experience in Community Relations

Robert Lane began his career as a Community Relations Assistant at the Edmonton Oilers Hockey Club, where he worked from 1993 to 1996. This role provided him with foundational experience in public relations and community engagement, which complements his later work in IT and management.

Expertise in Industry-Specific IT Solutions

Robert Lane possesses extensive experience in providing IT solutions for the agriculture and oil & energy sectors. His background includes managing IT services that support industry-specific needs, ensuring that technology aligns with operational requirements. He has a proven track record of working closely with senior executives to enhance organizational productivity.

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