Kevin Blake
About Kevin Blake
Kevin Blake is a Business Development Representative with experience in guest assistance and technical support. He has worked at Hilton and ULTATEL, and previously held roles at Altice USA and FTD.
Work at ULTATEL
Kevin Blake has served as a Business Development Representative at ULTATEL since 2021. In this role, he focuses on identifying new business opportunities and developing relationships with potential clients. His responsibilities include conducting market research, reaching out to prospects, and assisting in the sales process to drive growth for the company. His experience in business development contributes to ULTATEL's objectives in expanding its market presence.
Current Role at Hilton
Kevin Blake currently holds two positions at Hilton. Since 2022, he has worked as a Guest Assistance Specialist, where he provides support to guests and addresses their inquiries. Additionally, he serves as a Reservations Specialist, also starting in 2022, where he manages booking requests and ensures a smooth reservation process for guests. His dual roles at Hilton demonstrate his commitment to customer service and operational efficiency.
Previous Experience at Altice USA
Before his current roles, Kevin Blake worked at Altice USA as a Technical Support Specialist for seven months in 2020. In this position, he provided technical assistance to customers, troubleshooting issues related to services and products. His experience at Altice USA equipped him with skills in customer interaction and problem-solving.
Experience at FTD
In 2022, Kevin Blake briefly worked at FTD as a Customer Service Representative for one month. During this time, he engaged with customers to address their needs and inquiries, contributing to the overall customer experience. This role added to his background in customer service.