Julie Utton
About Julie Utton
Julie Utton serves as the Customer Support Manager at Ultra Electronics Group, where she has worked since 2017. She has extensive experience in customer support roles within the company, having previously held positions as Customer Support Coordinator and Customer Account Manager.
Current Role at Ultra Electronics Group
Julie Utton has been serving as the Customer Support Manager at Ultra Electronics Group since 2017. In this role, she oversees customer support operations, ensuring that client needs are met effectively. Her extensive experience within the company contributes to her ability to manage customer relationships and support services efficiently.
Previous Positions at Ultra Electronics Group
Before her current position, Julie Utton held several roles at Ultra Electronics Group. She worked as a Customer Support Coordinator from 1999 to 2009, where she coordinated customer support activities. Following that, she served as a Customer Account Manager (Aftermarket) from 2009 to 2013, managing customer accounts and aftermarket services. Additionally, she worked as a Customer Support Engineer from 2013 to 2017, providing technical support and solutions to customers.
Education and Certifications
Julie Utton studied at Harlow Industrial Training Centre, where she earned the EITB General Engineering Certificate and the EITB Specialised Engineering qualification, both in 1990. She also attended Harlow College, achieving HNC & ONC in Electrical and Electronics Engineering from 1989 to 1994. Furthermore, she studied Business French at Hertford Regional College, obtaining NVQ levels 1 & 2 from 1995 to 1998.
Background in Engineering and Customer Support
Julie Utton has a strong background in engineering and customer support. Her education in General Engineering and Electronics, combined with her extensive experience in customer-facing roles at Ultra Electronics Group, equips her with the technical knowledge and interpersonal skills necessary for effective customer service management.