Greg Chick
About Greg Chick
Greg Chick serves as the Director of Enrollment Information and Analytics at the University of Massachusetts Boston, where he has worked since 2021. He previously held the position of Senior Associate Director of Operations at the same institution, contributing to significant improvements in customer retention and enrollment revenue through data analysis and strategic planning.
Current Role at UMass Boston
Greg Chick serves as the Director of Enrollment Information and Analytics at the University of Massachusetts Boston. He has held this position since 2021, contributing to the institution's strategic enrollment initiatives. In this role, he focuses on analyzing historical data to optimize the allocation of $15 million in state financial aid funding. His work aims to enhance customer acquisition through data-driven decision-making.
Previous Experience at UMass Boston
Prior to his current role, Greg Chick worked at the University of Massachusetts Boston as the Senior Associate Director of Operations from 2014 to 2021. During his tenure, he developed a customer retention model that identified a 3% increase in annual retention of premium customers. He also implemented a data-driven marketing approach that led to a 15% increase in customer prospects.
Educational Background
Greg Chick completed his Bachelor's degree in Communications at Northeastern University from 2003 to 2007. He then pursued a Master's degree in College Student Personnel at Bowling Green State University, which he completed from 2007 to 2009. Currently, he is studying for a Doctor of Philosophy (Ph.D.) in Higher Education at UMass Boston, a program he has been engaged in since 2016.
Data Analytics and Modeling Achievements
In his current position, Greg Chick has utilized data analytics to estimate a projected year-over-year increase of over $10 million in federal student aid funding due to new regulations. He has also created Tableau dashboards that demonstrated a nearly 30% increase in summer enrollment revenue, reflecting the impact of recent policy changes.