Henry Lay
About Henry Lay
Henry Lay serves as the Assistant Director of Laboratories in the Psychology Department at UMass Boston, where he provides technical and logistical support for research and teaching laboratories. With over two decades of experience in technical support roles, he specializes in system administration, software guidance, and financial management within the department.
Work at UMass Boston
Henry Lay currently serves as the Assistant Director of Laboratories in the Psychology Department at UMass Boston, a position he has held since 2023. In this role, he provides technical and logistical support for both research and teaching laboratories. He is responsible for system administration of servers within the department. Prior to this role, he worked at UMass Boston as a Desktop Applications Support Consultant from 2022 to 2024, where he installed and configured computers on the local network. His extensive tenure at UMass Boston spans over 21 years, during which he held various positions including Technical Support Specialist and Mobile Devices and Virtualization Supervisor.
Education and Expertise
Henry Lay earned a Bachelor of Science in Management Information Systems from UMass Boston, completing his studies from 1997 to 2001. His educational background provides a strong foundation for his technical roles in the academic environment. He offers guidance on the use and configuration of various software applications, including Microsoft Office Suite, Matlab, Qualtrics, SPSS, Nvivo, and Dedoose. His expertise also extends to virus protection software, ensuring the security of systems within the department.
Previous Experience at Harvard Extension School
Before his current role at UMass Boston, Henry Lay worked at Harvard Extension School as IT Support III from 2016 to 2018. During his time there, he provided essential IT support services, contributing to the operational efficiency of the institution. His experience in this role enhanced his technical skills and prepared him for subsequent responsibilities in academic settings.
Technical Support Responsibilities
In his current position and previous roles, Henry Lay has been responsible for managing financial requests from departmental and grant funds using PeopleSoft finance applications. He assists both undergraduate and graduate students with statistical software, ensuring they have the necessary tools for their academic success. His role includes offering technical support and guidance, which is vital for the smooth operation of the Psychology Department's laboratories.