John Ly
About John Ly
John Ly is an Application Support Consultant with extensive experience in IT support roles at the University of Massachusetts Boston. He holds a Bachelor's Degree in Management Information Systems and Finance from the same institution, where he has worked since 2013.
Work at UMass Boston
John Ly has been employed at the University of Massachusetts Boston since 2013. He has held multiple roles, including Student Desktop Support and Application Support Consultant. As a Student Desktop Support professional, he has provided technical assistance to students for 11 years. In 2017, he transitioned to the role of Application Support Consultant, where he has been responsible for supporting various applications used within the university for 7 years. Additionally, he worked as a Lab Consultant from 2009 to 2014, contributing to the technical support of lab environments.
Previous Employment Experience
Before his current roles at UMass Boston, John Ly worked at State Street Bank as a Processing Analyst from 2013 to 2014. He was based in North Quincy and contributed to processing tasks for one year. Following this position, he served as an IT Support Specialist at Quincy Public Schools from 2014 to 2015 for one year. His diverse experience in various IT support roles has equipped him with a broad skill set in application and desktop support.
Education and Expertise
John Ly studied at the University of Massachusetts Boston, where he earned a Bachelor’s Degree in Management Information Systems and Finance. His studies spanned from 2004 to 2008, followed by additional coursework from 2008 to 2014, culminating in a Bachelor of Science (BS) degree. This educational background has provided him with a solid foundation in both technical and financial disciplines, enhancing his capabilities in application support and IT services.