Karla Garcia
About Karla Garcia
Karla Garcia is an International Student and Scholar Services Advisor at the University of Massachusetts Boston, with nine years of experience in international education and customer service. She has previously held various roles in admissions and operations at institutions such as EF High School Exchange Year and Kaplan International English.
Current Role at UMass Boston
Karla Garcia serves as an International Student and Scholar Services Advisor (ISSA) at the University of Massachusetts Boston. She has held this position since 2021, contributing to the university's commitment to supporting international students. In her role, she focuses on addressing students' needs and providing guidance on various aspects of their educational experience. Her work involves collaboration with different departments to ensure that international students receive the necessary support and resources.
Previous Experience in International Education
Karla Garcia has accumulated nine years of experience in the international education sector, with a strong emphasis on compliance and customer service. Prior to her current role, she worked at several institutions, including EF High School Exchange Year as Visa and Operations Manager, and EF International Language Campuses as Admissions Advisor. Her experience also includes positions at Kaplan International English and MCPHS University, where she served as a Regional Admissions Advisor and International Admission Counselor, respectively.
Educational Background
Karla Garcia studied at Florida International University, where she earned a Bachelor of Communication Arts. Her studies spanned from 2011 to 2015, providing her with a solid foundation in communication principles. This educational background supports her current role in international education, where effective communication is essential for addressing the diverse needs of students.
Skills and Professional Focus
Karla Garcia is bilingual, fluent in both Spanish and English, which enhances her ability to communicate with a diverse student population. She emphasizes teamwork and goal achievement in her professional approach, focusing on building and sustaining long-lasting relationships throughout the value chain. Her passion for international education and commitment to excellent customer service drive her efforts to support students effectively.
Career Development
Karla Garcia's career in international education began at Hult International Business School, where she worked as a Student Enrollment Coordinator from 2011 to 2014. She later transitioned to various roles within the sector, including corporate relations and admissions advising. This progression reflects her dedication to the field and her desire to enhance the educational experiences of international students.