Kyle Casey

Information Technology Service Desk @ UMass Boston

About Kyle Casey

Kyle Casey works as an Information Technology Service Desk professional at the University of Massachusetts Boston, where he has provided support since 2019. He holds a Bachelor of Science in Information Technology and a minor in History from the same institution.

Work at UMass Boston

Kyle Casey has been employed at the University of Massachusetts Boston since 2019, serving in the role of Information Technology Service Desk. In this position, he provides essential help desk support to staff, faculty, and students. His responsibilities include assisting users with password resets and helping them regain access to their accounts, ensuring a smooth user experience within the university's IT framework.

Education and Expertise

Kyle Casey studied at the University of Massachusetts Boston, where he earned a Bachelor of Science in Information Technology from 2017 to 2021. In addition to his major, he pursued a minor in History from 2020 to 2021. Prior to his university education, he attended Boston Latin School from 2011 to 2017, where he completed six years of study. His academic background provides a strong foundation for his current role in IT support.

Background

Kyle Casey's educational journey began at Boston Latin School, where he completed his studies from 2011 to 2017. He then transitioned to the University of Massachusetts Boston, where he focused on Information Technology and also explored History as a minor. His experiences in both academic environments have contributed to his knowledge and skills in the field of information technology.

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