Adeel Otieno
About Adeel Otieno
Adeel Otieno is an Executive Sales Manager currently working at Umba in Kenya. He has a strong background in sales and customer service, with significant achievements in lead generation and client expansion across multiple countries.
Current Role at Umba
Adeel Otieno serves as the Executive Sales Manager at Umba, a position he has held since 2023. In this role, he is responsible for driving sales strategies and managing client relationships. His expertise in sales management contributes to the company's growth and market presence in Kenya.
Previous Experience at The Westin Doha Hotel & Spa
Prior to joining Umba, Adeel worked as a Front Desk Attendant at The Westin Doha Hotel & Spa from 2022 to 2023. During his five-month tenure in Doha, Qatar, he was involved in customer service operations, enhancing guest experiences and managing front desk activities.
Experience at Al Muzaini Exchange Co.
Adeel worked at Al Muzaini Exchange Co. as a Call Center Customer Service Representative from 2015 to 2020. Over five years in Kuwait City, he expanded the client base to over ten countries and played a key role in creating promotional materials and conducting market research.
Education and Qualifications
Adeel holds a Bachelor of Business Administration (BBA) from Jomo Kenyatta University of Agriculture and Technology, which he completed from 2008 to 2011. He also earned a Diploma in Workplace Safety and Health from Alison between 2020 and 2021, and a Certificate in QuickBooks from Vision Computer College in 2010.
Sales Achievements and Skills
Adeel has demonstrated significant sales achievements, including a 350% growth in social inbound leads over three years and an average annual increase of 40% in new client revenue. He possesses expert presentation skills and is recognized for his proficiency in influencing and negotiating.