Henry O.
About Henry O.
Henry O. is a Sales Manager with over eight years of experience in customer support and sales, currently working at Umba in Nigeria. He has held various positions in notable companies, including intercontinental bank PLC, 9mobile, and Payhippo, focusing on customer service delivery and relationship management.
Current Role at Umba
Henry O. serves as the Sales Manager at Umba, a position he has held since 2023. In this role, he is responsible for overseeing sales strategies and managing customer relationships to enhance service delivery. His focus is on driving sales performance and ensuring customer satisfaction within the organization.
Previous Experience in Sales and Customer Support
Henry O. has accumulated over 8 years of experience in sales and customer support roles. His career includes significant positions such as Sales and Customer Support Manager at Payhippo from 2022 to 2023 and Senior Sales and Customer Support Team Lead at Lidya from 2019 to 2021. He also held various roles at 9mobile, including Retail Sales and Customer Support Analyst and Assistant Manager Retail Sales and Customer Support.
Educational Background
Henry O. studied at Ladoke Akintola University of Technology, where he earned a Bachelor of Technology (B.Tech.) in Pure and Applied Physics from 2001 to 2006. This educational background has provided him with a strong analytical foundation that supports his career in sales and customer support.
Expertise in Customer Relationship Management
Henry O. possesses expertise in customer relationship management and is skilled in utilizing business intelligence tools to support trade and sales partners. His commitment to excellent customer service delivery has been a key aspect of his professional development and success in various roles.
Career Progression
Henry O.'s career has progressed through various roles in reputable organizations. He began as a Relationship Officer at Intercontinental Bank PLC from 2009 to 2012, followed by positions at Etisalat Nigeria and 9mobile. His diverse experience has equipped him with a comprehensive understanding of the sales and customer support landscape.