Joshua Oyinlola
About Joshua Oyinlola
Joshua Oyinlola serves as a Senior Fraud and Customer Experience Analyst at Umba, where he has worked since 2021. He holds a Bachelor of Arts in Philosophy from the University of Lagos and has experience in risk analysis, KYC, and AML procedures within the Neobanking and Fintech sectors.
Work at Umba
Joshua Oyinlola has been employed at Umba as a Senior Fraud and Customer Experience Analyst since 2021. In this role, he focuses on fraud detection and prevention strategies, contributing to the company's efforts in maintaining secure financial transactions. His work involves analyzing customer behavior and implementing measures to mitigate risks associated with fraudulent activities.
Education and Expertise
Joshua Oyinlola earned a Bachelor of Arts in Philosophy from the University of Lagos, completing his studies from 2014 to 2018. His educational background supports his analytical skills, which are essential in his current role. He possesses expertise in key areas such as Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures, as well as in Suspicious Activity Reports (SAR) and Customer Due Diligence (CDD) processes.
Background in Fintech and Neobanking
Joshua has a solid background in risk analysis within the Neobanking and Fintech sectors. Prior to his current position, he worked at Kuda as a Fraud Analyst for one month in 2021 and as a Customer Experience Associate focusing on disputes and fraud from 2020 to 2021. He also gained experience at Citi in Consumer Banking for four months in 2020, further enhancing his understanding of financial services and risk management.
Professional Skills
Joshua Oyinlola possesses a range of professional skills that are critical in the financial services industry. He is well-versed in KYC and AML procedures, which are essential for compliance and risk mitigation. His expertise in analyzing customer behavior and identifying suspicious activities contributes to effective fraud prevention strategies in his current role at Umba.