Patience Uwayah
About Patience Uwayah
Patience Uwayah is a Customer Experience Associate with a Bachelor's degree in Science Laboratory Technology from the University of Benin. She has experience in coaching, team performance enhancement, and customer satisfaction, having previously worked at Bridge International Academies before joining Umba in 2021.
Work at Umba
Patience Uwayah has been employed at Umba as a Customer Experience Associate since 2021. In this role, she focuses on enhancing customer satisfaction and improving overall service delivery. Her responsibilities include addressing customer inquiries, resolving issues, and implementing strategies to elevate the customer experience. Uwayah's experience in this position allows her to leverage her skills in both analytical and creative fields to develop innovative solutions tailored to customer needs.
Education and Expertise
Patience Uwayah earned a Bachelor's degree in Science Laboratory Technology with a focus on Chemistry from the University of Benin, completing her studies from 2009 to 2014. Her educational background provides her with a strong foundation in scientific principles, which she applies in her professional roles. Uwayah possesses expertise in coaching for excellence, enhancing team performance, and driving customer satisfaction, making her a valuable asset in customer experience roles.
Background
Before joining Umba, Patience Uwayah worked at Bridge International Academies as a Customer Care Associate from 2018 to 2021 in Lagos State. During her tenure, she developed skills in customer service and support, which contributed to her professional growth. Uwayah's strong background in arts and design complements her customer experience role, allowing her to approach challenges with a unique perspective.
Achievements
Patience Uwayah has demonstrated a unique combination of analytical and creative skills throughout her career. Her ability to enhance team performance and customer satisfaction reflects her commitment to excellence in customer experience. While specific achievements are not detailed, her expertise in coaching and innovative problem-solving indicates a proactive approach to her work.