Doug Frerich
About Doug Frerich
Doug Frerich is a Customer Success Manager and Realtor with extensive experience in customer support and production management. He has held various roles at HP and currently works at Taylor Publishing Company and UMoveFree Apartment Locators.
Current Role at UMoveFree
Doug Frerich serves as a Customer Success Manager and Realtor at UMoveFree Apartment Locators. He has been in this role since 2021, contributing to the company's mission of helping clients find suitable apartment homes. His responsibilities include ensuring client satisfaction and addressing any concerns that arise during the apartment locating process. Doug's expertise in customer success allows him to effectively communicate with clients and provide tailored solutions to meet their needs.
Previous Experience at Rogers Healy and Associates
Prior to his current role, Doug worked as a Real Estate Agent at Rogers Healy and Associates for eight months in 2020 to 2021. During his time in the Dallas-Fort Worth Metroplex, he gained valuable experience in the real estate market, assisting clients in buying and selling properties. This role enhanced his skills in client relations and market analysis.
Professional Background at HP
Doug Frerich has an extensive background at HP, where he held multiple positions over a span of nine years. He started as an Implementation Program Manager and transitioned to the role of Implementation and Total Customer Success Manager. His responsibilities included overseeing customer success initiatives and ensuring effective implementation of technical solutions. Additionally, he worked as a Field Technical Support Trainer, where he traveled across the United States to provide training and support.
Education and Qualifications
Doug studied at OSU Tech, where he focused on Commercial Art and earned an Associate of Arts (A.A.) degree from 1987 to 1989. His educational background provides him with a creative perspective that complements his professional roles in customer success and real estate.
Current Role at Taylor Publishing Company
In addition to his work at UMoveFree, Doug has been employed as a Production Supervisor at Taylor Publishing Company since 2022. In this role, he oversees production processes and ensures quality standards are met. He is responsible for budget development and fiscal performance for assigned departments, as well as analyzing reports to suggest improvements in efficiency and productivity.