Sanjeev Reddy
About Sanjeev Reddy
Sanjeev Reddy is the Chief Grievance Officer at UGRC, previously serving as Associate Director of Customer Success.
Chief Grievance Officer at UGRC
Sanjeev Reddy currently serves as the Chief Grievance Officer at UGRC. In this role, he is responsible for addressing and resolving customer issues, ensuring customer satisfaction, and implementing policies to improve overall service quality. His leadership focuses on effective grievance redressal mechanisms and systemic improvements in customer support processes.
Previous Role as Associate Director - Customer Success
Before his current role at UGRC, Sanjeev Reddy served as the Associate Director - Customer Success. In this capacity, he played a crucial role in enhancing customer relationships, improving customer onboarding experiences, and ensuring the high retention and satisfaction of customers. His work included developing strategies for customer engagement and collaborating with cross-functional teams to deliver seamless customer experiences.