David Certuche
About David Certuche
David Certuche is a Service Center Manager with extensive experience in scooter repair and management. He has worked at Unagi Scooters since 2020, where he has implemented various improvements and led significant projects to enhance operational efficiency.
Work at Unagi Scooters
David Certuche has been serving as the Service Center Manager at Unagi Scooters since 2020. In this role, he has implemented work queues to streamline scooter repairs, ensuring efficiency in the service process. He has fostered a culture of education and honesty within the service center team, emphasizing lean principles and continuous improvement. His leadership in the Goliath project focused on standardizing workflows, processing techniques, and procedures, enhancing operational effectiveness. Additionally, he has developed personal workstations for mechanics, aimed at improving repair efficiency.
Previous Experience at Lime
Before his tenure at Unagi Scooters, David Certuche worked as a Warehouse Manager at Lime from 2019 to 2021. During his two years in this position, he was based in the San Francisco Bay Area. His experience at Lime provided him with valuable insights into warehouse operations and management, which he later applied in his current role.
Education and Expertise
David Certuche studied Electrical and Electronics Engineering and achieved his GED from 2006 to 2008 at Irvington High School. He holds a LEAN process certification from MSI and possesses knowledge and practical experience in Six Sigma, specifically at the white belt level. His educational background and certifications contribute to his expertise in process improvement and operational efficiency.
Leadership and Continuous Improvement Initiatives
In his role at Unagi Scooters, David Certuche has encouraged continuous improvement through the PDCA (Plan-Do-Check-Act) methodology. He has created a service center environment that prioritizes ongoing learning and development, aligning with lean culture principles. His focus on standardizing workflows and enhancing repair processes reflects his commitment to operational excellence and team development.