Kyle Robertson
About Kyle Robertson
Kyle Robertson is a Subscription Product Manager currently working at Unagi Scooters in Los Angeles, California. He has a diverse background in operations and management, with previous roles at various organizations including Play-Well TEKnologies, Disneyland Resort, and Aqua Lab Aquaria.
Current Role at Unagi Scooters
Kyle Robertson serves as the Subscription Product Manager at Unagi Scooters, a position he has held since 2021. In this role, he focuses on developing and managing subscription services to enhance customer experience and retention. His responsibilities include analyzing market trends, optimizing product offerings, and collaborating with cross-functional teams to drive growth in subscription-based revenue.
Previous Experience at Unagi Scooters
Prior to his current role, Kyle worked as the Retail Operations Manager at Unagi Scooters for five months in 2020. In this capacity, he oversaw retail operations, ensuring efficient processes and high customer satisfaction. His experience in retail management contributed to his understanding of operational dynamics within the scooter industry.
Professional Background
Kyle has a diverse professional background, having held various roles across multiple industries. He worked as a Lego Instructor at Play-Well TEKnologies from 2007 to 2010, and later as an Operations Intern at Disneyland Resort in 2011. He also served as the VP of Operations at Aqua Lab Aquaria from 2015 to 2020, and as an Event Manager at TOAST OCCASIONS LIMITED in 2011. His experience in operations and management spans several years and locations.
Education and Expertise
Kyle holds a Bachelor’s degree in Structural Engineering from UC San Diego, where he studied from 2005 to 2010. He furthered his education at Oxford Brookes University, achieving a Master’s degree in Urban Design in 2012. His academic background provides him with a strong foundation in engineering principles and design, which he applies in his current role.
Career Development and Skills
Throughout his career, Kyle has developed a range of skills in operations management, product development, and customer engagement. His experience in various roles has equipped him with the ability to adapt to different environments and challenges. His work in both the United States and the United Kingdom has broadened his perspective on operational practices and customer service.