Bogdan Dragos
About Bogdan Dragos
Bogdan Dragos is a Global Support Engineer currently working at Unbabel in Timișoara, Romania. He has extensive experience in support engineering and project management, having previously worked at Lingo24 and Flextronics.
Work at Unbabel
Bogdan Dragos currently serves as a Global Support Engineer at Unbabel, a position he has held since 2022. His responsibilities include providing support for various tools such as the Ordering platform, Computer-Aided Translation tool, Project Management tool, Supplier platform, and reporting tools. He plays a crucial role in ensuring high-quality response levels by regularly updating department documentation, including wiki pages and infrastructure maps. Additionally, he tests pre-release software in various development stage environments to ensure quality and functionality.
Previous Experience at Lingo24
Before joining Unbabel, Bogdan Dragos worked at Lingo24 from 2015 to 2021. He initially served as a Project Manager for three years, where he was instrumental in managing projects and client relationships. He then transitioned to the role of Global Support Engineer, contributing to the client migration from the Lingo24 platform to Unbabel. His experience at Lingo24 equipped him with valuable skills in project management and technical support.
Experience at Flextronics
Bogdan Dragos has a background in supply chain management and material planning from his time at Flextronics. He worked there from 2014 to 2015 as a Material Planning Analyst and Supply Chain Manager. His earlier roles at Flextronics included Warehouse Keeper and Stock Management Technician, where he gained experience in inventory management and logistics. This diverse experience in the supply chain sector contributed to his analytical and organizational skills.
Educational Background
Bogdan Dragos holds an Engineer's Degree and a Master's degree from the University of Agricultural Sciences and Veterinary Medicine of Banat in Timisoara. He studied Agriculture, Agriculture Operations, and Related Sciences, completing his undergraduate studies from 2005 to 2009 and his Master's degree from 2009 to 2011. This educational background provided him with a solid foundation in technical and analytical skills relevant to his career.
Technical Skills and Responsibilities
In his current role and previous positions, Bogdan Dragos has developed a range of technical skills. He administers Jira user roles and permissions, customizing projects for optimal success. He also monitors services and logs using Rapid7 to proactively identify and prevent potential issues. His ability to update documentation and provide support for multiple tools reflects his commitment to maintaining high operational standards.