Daniel Schroeder
About Daniel Schroeder
Daniel Schroeder is a Team Lead Integration Delivery at Unbabel, where he has worked since 2022. He has extensive experience in customer success and integration delivery, with a strong background in implementing CRM solutions and building global teams.
Current Role at Unbabel
Daniel Schroeder serves as the Team Lead Integration Delivery at Unbabel, a position he has held since 2022. In this role, he is responsible for overseeing the Integration Delivery team, focusing on enhancing integration processes and ensuring effective customer service solutions. His leadership involves building a global team of Integration Specialists who support clients during the Discovery phase and provide subject matter expertise during onboarding and change requests.
Previous Experience at Unbabel
Prior to his current role, Daniel Schroeder worked at Unbabel as a Senior Customer Success Manager from 2021 to 2022 and as an Integration Delivery Manager in 2022. His tenure at Unbabel spanned nearly two years, during which he contributed to customer success initiatives and integration delivery strategies, enhancing the overall client experience.
Professional Background at Oracle
Daniel Schroeder has extensive experience at Oracle, where he held multiple roles from 2004 to 2019. He served as a Strategic Account Manager for Siemens, an Alliances & Channel Program Manager for EMEA, and a SaaS Customer Success & Cloud Renewals Sales Manager. His work at Oracle focused on license management services and customer success, contributing to the company's operational efficiency.
Education and Expertise
Daniel studied Business Administration and Management at Hochschule für Technik und Wirtschaft Berlin, where he achieved the qualification of Industriekaufmann. He possesses expertise in implementing CRM solutions, including API implementation with platforms such as Twilio, Salesforce Service Cloud, and Zendesk. His technical knowledge supports his role in integration delivery and customer service.
Advisory Role at CashMD
In addition to his roles in corporate settings, Daniel Schroeder served as an Investor and Advisor at CashMD from 2017 to 2022. This position allowed him to leverage his industry knowledge and experience to support the company's strategic initiatives and growth.