Florence Severs
About Florence Severs
Florence Severs serves as the Customer Success Regional Lead EMEA at Unbabel, where she has contributed to the company's growth since 2019. She has a strong background in business development and customer success, with previous roles at Unbabel, Invest Northern Ireland, and Queen's University Belfast.
Current Role at Unbabel
Florence Severs serves as the Customer Success Regional Lead EMEA at Unbabel, a position she has held since 2019. In this role, she has contributed to the strategic growth of the company by leading regional customer success initiatives. Her responsibilities include expanding Unbabel's customer success operations across the EMEA region, ensuring that clients receive effective support and solutions tailored to their needs.
Previous Experience at Unbabel
Florence Severs has held multiple roles at Unbabel. She worked as a Senior Business Development professional for four months in 2017, followed by a position as Business Development Global Lead for three months in 2018. During her time at Unbabel, she focused on enhancing business development strategies and customer engagement, which laid the groundwork for her later success in customer success management.
Professional Background
Prior to her current role, Florence Severs gained valuable experience in various positions. She served as a Business Development Manager for Invest Northern Ireland from 2015 to 2017, where she focused on the Americas market. Additionally, she worked as an Enterprise and Development Officer at Queen's University Belfast from 2012 to 2013. Her early career also included a role as a Business Development Manager at Charterhouse Systems Consultancy Ltd. from 2014 to 2015.
Education and Qualifications
Florence Severs holds a Bachelor of Arts degree in Politics from Queen's University Belfast, where she studied from 2011 to 2015. She also earned a Master of Science in International Business from D'youville College, completing her studies in 2014. Additionally, she studied Philosophy at Leiden University for one year. Earlier in her education, she attended Norwich School, where she focused on Politics, History, and Sociology from 2009 to 2011.
Expertise in AI-Powered Translation Services
Florence Severs has extensive experience in AI-powered translation services, with a specific focus on customer success and business development. Her work at Unbabel has allowed her to leverage her expertise in this area, contributing to the company's mission of providing innovative translation solutions that meet the needs of diverse clients across the EMEA region.