Sara Di Donna
About Sara Di Donna
Sara Di Donna is a Language Operations Manager with extensive experience in translation and linguistic services. She has worked at various companies, including Unbabel and Gap, and holds a Master's degree in Audiovisual Translation.
Current Role at Unbabel
Sara Di Donna serves as the Language Operations Manager at Unbabel, a position she has held since 2020. In this role, she manages the allocation of translation, evaluation, and annotation tasks to freelancers. She conducts analysis of linguistic data to perform quality audits, ensuring the highest standards in translation services. Additionally, she is responsible for troubleshooting, assessing, and resolving customer complaints related to translation quality. Her work contributes to maintaining the effectiveness and reliability of Unbabel's language operations.
Previous Experience at Unbabel
Prior to her current role, Sara Di Donna worked at Unbabel in various capacities. She began as a Junior Language Operations Manager from 2019 to 2020, where she gained foundational experience in language operations. Following this, she served as a Source Terminologist and Evaluator for four months in 2020. These roles provided her with insights into the intricacies of language management and quality assurance within the organization.
Experience in Subtitle Translation
Before joining Unbabel, Sara Di Donna worked at Sub-Ti as a Subtitle Translator and Audio Description Writer from 2018 to 2019. This position involved creating accessible content through subtitle translation and audio descriptions, enhancing the viewing experience for diverse audiences. Her experience in this role contributed to her understanding of linguistic nuances and the importance of clarity in communication.
Educational Background
Sara Di Donna holds a Master’s degree in Audiovisual Translation from Università degli Studi Internazionali di Roma - UNINT, which she completed from 2017 to 2018. She also earned a Bachelor’s degree in Foreign Languages and Linguistic Mediation from Università degli studi Roma TRE, studying from 2013 to 2017. Her educational background has equipped her with a strong foundation in interpreting, translation, and linguistic analysis, which she applies in her professional roles.
Work Experience at Gap
Sara Di Donna worked as a Sales Associate at Gap from 2018 to 2019 for one year in Rome. This role involved engaging with customers, managing sales transactions, and contributing to the overall customer experience in a retail environment. Her experience in sales provided her with valuable skills in communication and customer service.