Violeta Malheiro Swart
About Violeta Malheiro Swart
Violeta Malheiro Swart is a Customer Success Team Lead at Unbabel, where she focuses on driving customer success through digital solutions. She has held various roles in customer success and partnerships across multiple organizations, including Unbabel and Web Summit, and has a background in journalism and fashion.
Current Role at Unbabel
Violeta Malheiro Swart serves as the Customer Success Team Lead at Unbabel since 2022. In this role, she focuses on driving mutual customer success through disruptive transformational digital solutions. Her leadership involves overseeing customer success initiatives and ensuring that clients receive optimal support and guidance. Violeta's experience in customer success positions her to effectively manage cross-functional teams and enhance customer relationships.
Previous Experience at Unbabel
Violeta has held multiple roles at Unbabel prior to her current position. She worked as a Senior Customer Success Manager for three months in 2022, and as a Senior Partnerships Manager for seven months in 2021. Additionally, she served as the Alliances Manager from 2018 to 2021, contributing to partnership strategies and customer engagement. Her tenure at Unbabel has equipped her with extensive knowledge of customer success and partnership management.
Professional Background
Violeta's professional journey includes diverse roles across various organizations. She worked as a Startups Coordinator at Web Summit from 2017 to 2018, where she coordinated startup initiatives. Her earlier positions include roles at Uniplaces as a Bookings Agent and Key Account Support, and at Trendstop.com as a Sales Support Executive. Violeta also gained experience in public relations as a Press Intern at 5th House PR and as a Fashion Event Assistant at HOUSE OF BLUEEYES.
Educational Qualifications
Violeta holds a Bachelor of Arts (BA) in Journalism from the University of Westminster, completed between 2010 and 2013. She furthered her education with a Postgraduate Degree in Fashion and Lifestyle Journalism from the University of the Arts London in 2014. Her academic background provides her with a strong foundation in communication and media, which complements her professional roles.
Personal Interests
Outside of her professional commitments, Violeta has a passion for cooking and enjoys preparing meals for family and friends. She is on a quest to find the best sushi in town and enjoys taking long walks at the beach with her chocolate labrador retriever. These interests reflect her appreciation for culinary experiences and outdoor activities.