Zuzana Madarova
About Zuzana Madarova
Zuzana Madarova serves as the Director of Growth Accounts at Unbabel, a position she has held since 2023. With a background in client success and operations, she has accumulated extensive experience in the tech and hospitality sectors.
Work at Unbabel
Zuzana Madarova currently serves as the Director of Growth Accounts at Unbabel, a position she has held since 2023. In this role, she focuses on expanding the company's growth initiatives and managing key accounts. Prior to this, she worked as the Global Partner Lead from 2018 to 2021, where she developed and maintained strategic partnerships. Additionally, she held the position of Director of CX Revenue from 2021 to 2024, overseeing customer experience and revenue generation strategies.
Education and Expertise
Zuzana Madarova earned a Bachelor of Arts (BA) in International Tourism Management from Solent University, where she studied from 2010 to 2013. She also studied European Studies at De Haagse Hogeschool / The Hague University of Applied Sciences for one year, from 2011 to 2012. Her educational background provides her with a solid foundation in both tourism and international relations, which supports her roles in client success and account management.
Background
Zuzana Madarova has a diverse professional background that includes various roles in client success and operations. She began her career at The Ritz London as a Reservations Sales Specialist from 2013 to 2015. Following this, she worked at Go Find It Technologies as a Client Success Manager for 11 months in 2014-2015. She then transitioned to Beem, where she served as a Client Success Manager for six months and later as the Head of Client Success and Operations for one year.
Career Progression
Throughout her career, Zuzana Madarova has progressed through various roles that emphasize client success and account management. After her initial positions in the hospitality and technology sectors, she joined Unbabel, where she has taken on increasing responsibilities. Her experience in managing client relationships and driving revenue growth has been a significant aspect of her career trajectory.